IT Support, Cyber Security, Managed Services and why its Necessary For Your Business The demand for managed services has grown exponentially in recent years. This escalation in demand may be largely caused by small and medium-sized businesses (SMBs), who require usage of the newest technology in order to maintain a competitive edge within their respective markets and to sustain their continued growth but lack the IT budget to meet those goals. The good news is that managed services enables SMBs to play at exactly the same level as middle market and enterprise level organizations, without overextending themselves — and that's only one of the benefits of the managed services model.